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FAQs
Exchange And Return
The ordered products can be returned for any reason within 30 days.With the exception of dentures, genital protection and masks, which for reasons of hygiene cannot be returned.You can make a simple return request, directly from your account on the website, or by email or phone.As soon as the product arrives back to us, you will receive the counter value for the product in a maximum of 14 working days.
Simple, you can request a product exchange directly from your account on the website, you can call us or send us an email with your request.We are flexible and exchange with another size or another product.
ORDER and DELIVERY
You can consult our size guide or you can call us to determine together the right size for you.
It is very safe, our card payment system is secure.
No, the products displayed on our website include VAT, and the shipping cost will be displayed at checkout.
Yes, all the products sold by us have a certificate of conformity/warranty, being made available by the manufacturer.Gloves, boxing helmets and shin guards comply with European protection standards: C.E.protection.Knockout store has ISO 9001 quality certificate.
After you have placed the order on the website, we will prepare it and hand it over to the DHL / DPD Courier on the same day, and the package will be delivered to you by the courier in 2-3 working days.
Use the Size Guide or the Size Customizer.If you are still unclear, give us a call and we will be happy to help you.
After finishing the training, leave the gloves to dry.Use the antibacterial cleaning spray, which is non-toxic.If you train intensively, alternately use two pairs of gloves.Use bandages when training with gloves (see the Product Maintenance menu).