Privacy Policy

1. Name and contact details of the processor

These data protection instructions apply to the processing of data by

KNOCKOUT STORE S.R.L.

Jebel, Timis, 1089, Romania

Phone: 0722408286

Email address: office@knockout-fightgear.com

Website:www.knockout-fightgear.com

2. Contact details of the data protection officer

The data protection officer in the company can be contacted at:

Knockout Store

Jebel,Timis,1089

Phone: 0722408286

Email: office@knockout-fightgear.com

3. Purposes of data processing, legal basis and legitimate interests pursued by the controller or a third party, as well as the categories of recipients

3.1. Accessing our web pages / applications

3.1.1. Log files

Each time you access the Internet pages / applications, the information is sent to the server of our page / application through the Internet browser of your terminal, where temporarily stored in protocol files, the so-called log files. The data sets stored in this case contain the following data, which is kept until automatically deleted: 

• date and time of access, 
• name of the requested page, 
• IP address of the requesting device, 
• reference URL (the source address from which you reached our pages),
• the amount of data transferred, 
• the upload time, 
• and information about products and versions, respectively, about the browser used and the name of your ISP.

The legal principle for the processing of the IP address is Article 6 paragraph 1 letter f) RGPD. Our legitimate interest results from ensuring a seamless connection, ensuring a comfortable use of the page / application, assessing the safety and stability of the system.

A direct deduction of your identity is not possible based on the information, and we will not do it. The data will be stored and deleted automatically after achieving the above mentioned purposes. The regulated deletion intervals depend on the criterion of necessity.

3.1.2. Cookies, Tracking, Social Media plugins

For our page / application we use so-called cookies, certain tracking tools, targeting methods and social media plugins. The procedures used and how your data is used for this purpose are explained in the details below.

3.2. Motivation, execution and / or conclusion of a contract

3.2.1. Data processing at the conclusion of the contract

If you register on one of our pages / applications and / or conclude another contract with us, we will process the data necessary for the conclusion, execution or termination of the contract with you. These include:

First Name Last Name

Billing and delivery address

Email Address

Billing and payment details

Date of birth

Phone number

The legal basis for this is Article 6 paragraph 1 letters a) and b) of the RGPD, eg you provide us with the data based on the contractual relationship (eg customer / user account management, execution of a purchase contract, delivery of the producer) between you and us. In order to process your email address in case of purchase through our pages / applications, we are also obliged by law to send an electronic order confirmation (Article 6 par. 1 letter c) of the RGPD).

To the extent that we do not use your data for advertising purposes, we will store the data collected for the execution of the contract during the contract, as well as until the expiration of the legal warranty rights resp. of any contractual guarantee rights. After the expiration of this period, we keep the information required by the commercial and fiscal law related to the contractual relationship for the periods provided by law. During this period, the data will be reprocessed in case of a verification performed by the Financial Administration.

For processing sales contracts through our pages / applications, the following data processing is also required:

Your payment information will be transmitted to the payment service providers processing the payment (s). Information about your delivery address is passed on to our logistics companies and transport partners. To ensure that the delivery of goods is carried out in accordance with your wishes, we will send, if necessary, your email address and possibly telephone number to the logistics company employed by us and / or the transport partners in charge of delivery. They may contact you prior to delivery to arrange delivery details with you and / or to announce delivery. That data will be transmitted only for the purposes mentioned.

3.2.2.Use of data in order to prevent fraud

The data you provide in the context of an order can be used to check if there is an atypical ordering procedure (eg ordering a large number of goods at the same address simultaneously using different customer accounts). In principle, there is a legitimate interest in carrying out such a check in order to prevent fraudulent orders and offenses. The legal principle for processing is Article 6 paragraph 1 letter f) RGPD.

3.2.3. Data transfer to the transport service provider

In order to deliver the ordered goods, we collaborate with the logistics service providers / transportation companies and / or with the shipping partners: The following data can be sent to them in order to deliver the ordered goods or announce them: First name, last name, postal address, email address and phone number.

The legal base for processing is Article 6 paragraph 1 letter b) RGPD.

3.3. Data processing for advertising purposes

3.3.1. Advertise on the portal

In principle, we have a legitimate interest in using your data for marketing purposes. We process the following data for our own marketing purposes and for the marketing purposes of third parties: First name, last name, postal address, year of birth.

In addition, we have the right to store the mentioned data and additional personal data collected about you in accordance with the legal provisions for our own marketing purposes and for the marketing purposes of third parties. The goal is to provide you with ads geared exclusively to your actual or projected needs, and not to bother you with unnecessary advertising. A transfer of data stored in this context to third parties does not take place. In addition, Knockout Store pseudonymizes / anonymizes personal data collected about you for the purpose of using pseudonymized / anonymized data for its own marketing purposes, as well as for the marketing purposes of third parties (advertisers).

Pseudonymised / anonymised data may also be used to provide advertisements on the Internet individually, the control of advertising being done by service providers and / or third party agencies. The legal basis for the use of personal data is Article 6 paragraph 1 letter f) RGPD

Indication regarding the right to appeal

To the extent that you object, your data will be blocked for other advertising processing. Please note that in exceptional cases, even after receiving your objection, advertising materials may be sent temporarily. This is technically conditioned due to the time for selection, and does not mean that we have not implemented your objection.

3.3.2. Newsletter

On our pages / applications we offer you the opportunity to subscribe to our newsletter. To ensure that no errors were entered when entering your email address, we use the so-called Double Out procedure (DOI procedure): After entering your email address in the registration field and giving your consent to receive the newsletter, we will send you a confirmation link to the specified address. Only after you click this confirmation link will your email address be included in our mailing list for the newsletter. The legal basis for the processing of this data is Article 6 paragraph 1 letter a) RGPD.

Indication of the right of revocation

You can withdraw your consent at any time by sending a message to office@knock-out.ro or by unsubscribing at the end of each newsletter.

3.3.3. Product recommendations by email

As an existing customer of our online store, you will receive product recommendations regularly via email. These product recommendations are provided by us, whether or not you have subscribed to a newsletter. In this context we use the email address you provided during the purchase to promote goods and / or services that are similar to those you purchased from us based on an order already placed. The legal basis for this data processing is Article 6 paragraph 1 letter f) RGPD.

Indication of the right to appeal

You can challenge at any time the receipt of product recommendations with effect for the future by sending a message to office@knock-out.ro or by the option at the end of each product recommendation email, without any costs other than transmission based on basic tariffs.

3.3.4. Games with prizes

If you register for the prize contests organized by Knockout Store, we will use the data provided during registration for the purpose of running the entry contract, in particular to notify the win and possibly to advertise our offers and / or the offers of our partners in the prize contest. Detailed information can be found in the respective entry conditions for the prize competition in question. The legal basis for this data processing is Article 6 (1) (a) RGPD, Article 6 (1) (b) RGPD and Article 6 (1) (f) RGPD.

3.4.Online presence and website optimization

3.4.1 Cookies - General information

On various pages we use cookies to make the visit to our site attractive and to allow the use of certain functions and to statistically analyze the use of our pages. Cookies are small text files that your browser automatically creates and which are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not affect your device, do not contain viruses, trojans or other harmful software. In cookies are stored information that results in connection with the terminal used. However, this does not mean that we will necessarily be informed about your identity.

Most of the cookies we use are deleted after the end of the browser session ("session cookies"). Based on these, we can, for example, provide you with information about the shopping cart at the site level, through which you can see how many items are in your shopping cart and what your current purchase value is. Other cookies remain on your computer and allow us to recognize your computer the next time you visit us (permanent cookies). These cookies serve in particular to make our offer friendly, efficient and secure. These files can, for example, allow you to see information that is tailored to your interests on the page.

Of course, you can configure your browser to not store cookies on your device. The help function in the menu bar of most web browsers shows you how to prevent your browser from accepting new cookies, how to know browser when you receive a new cookie or how to delete all cookies already received and how you can block them in the future.

To do this, please proceed as follows:

In Internet Explorer:

1. In the "Extract" menu, select "Internet Options".
2. Click the "Data Protection" tab.
3. You can now make security settings for your Internet area. 
4. Here you configure whether and which cookies are accepted or rejected.
5. Confirm the setting with "OK".

In Firefox:

1. In the "Extract" menu, select Settings.
2. Click on "Data protection".
3. In the drop-down menu, select "Create based on user-defined settings."
4. You can now set whether or not you want to accept cookies, how long you want to keep those cookies, and you can add exceptions to the sites from which you want to accept or block cookies.
5. Confirm the setting with "OK".

In Google Chrome:

1. Click the Chrome menu in the browser symbol bar.
2. Now select "Settings".
3. Click "Show extended settings."
4. Click 'Data protection' and 'Content settings'.
5. In "Cookies" you can make the following settings for cookies:

Delete cookies

Block cookies by default

Delete cookies and site data by default after closing the browser

Allow exceptions for cookies from certain sites or domains

However, please note that you may not be able to use all the features of this site.

In case these cookies and / or the information contains  personal information, the legal basis for data processing is Art. 6 par. 1 lit. f) RGPD. Our interest in optimizing our site is considered justified in the sense of the above provision.

3.4.2. Google Analytics

For the purpose of proper configuration and continuous optimization of our pages, based on Article 6 paragraph 1 letter f) RGPD, Google Analytics, a web analysis service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google" ). Google Analytics uses so-called "cookies", text files that are saved on your PC and that allow the analysis of the use of the page. In this context, pseudonymous user profiles are created and cookies are used. The information generated by the cookie regarding your use of the site, as well as

• browser type / version,
• operating system used,
• URL Referrer (previously visited page),
• Hostname of the accessing computer (IP address),
• request time to server

At the request of the operator of this website, Google will use this information to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage. 

The IP address provided as part of the Google Analytics service will not be linked to other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, please be aware that if you do so, you may not be able to use the full functionality of this website. You may also prevent Google from collecting cookie-generated data related to your use of the website (including your IP address) and the processing of such data by Google by downloading and installing the plug-in. available browser at the following link: tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the Browser Add-on, especially for browsers on mobile devices, you can prevent Google Analytics from collecting data by clicking this Link. An Opt-Out cookie will be set, which will prevent the future collection of your data when visiting the site. The Opt-Out cookie is valid only in this browser and only for our site and is stored on your device. If you delete cookies from your browser, you will need to reinstall the Opt-Out cookie. For more information about Google Analytics data protection, visit the Google website at: https://support.google.com

3.5.1. Retargeting

In addition, we use Retargeting technologies from external vendors, such as Pixel from Facebook Ireland Limited, 4 GRAND CANAL SQUARE, GRAND CANAL HARBOR, D2 Dublin („Facebook). 

Retargeting allows us to make our online offer more interesting for you. In this way, we can specifically target those users through online ads who have already shown interest in our store and products on our partner sites. We know from studies that displaying personalized advertising, based on the interests of the Internet user, is more interesting than advertising without a personal reference. You can object to the collection of data by Facebook here.

For this purpose, a cookie is set with which the data of interest are collected using pseudonyms. This information is used to show interest-based ads about our offers on our partner sites. No personal information is stored and no user profile will be merged with your personal data.

You can disable data collection for personalized advertising purposes here. A cookie will then be set that permanently prevents the collection of data, unless you specifically delete this cookie in your browser or using the "Delete all cookies" function. You can repeat the objection at any time.

3.5.2. Google Adwords

Our website uses the Google Adwords service. Google AdWords is an online advertising program for Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

In this context, we use the remarketing feature within the Google AdWords service. With Remarketing, we can show users of our site advertising based on their interests on other sites in the Google Display Network (on Google itself, the so-called "Google Ads" or other websites). For this, the user interaction on our site is analyzed, e.g. of which offers the user was interested, in order to be able to display targeted advertising to users on other sites even after visiting our site. For this purpose, Google stores a number of users who access certain Google services or websites in the Google Display Network. This number, called a "cookie", records the visits of these users. This number is used to uniquely identify a web browser on a particular computer and not to not identify a person; no personal data is stored. The legal basis for the processing of this data is Article 6 paragraph 1 letter f) RGPD.

You can disable the use of cookies by Google by following the link below and by downloading and installing the plugin provided there: www.google.com/settings/ads/plugin.

For more information about Google Remarketing and the Google Data Protection Statement, visit: www.google.com/privacy/ads/.

3.6. Client account / User account

To provide you with the greatest possible convenience, we offer you the permanent storage of your personal data in a password-protected client / user account.

Creating a customer account is voluntary. If you create a customer account, the processing of your data collected here under Article 6 (1) (b) RGPD. After creating a client account, it is no longer necessary to re-enter the data. In addition, you can view and change the data stored in your customer account at any time.

Only if you want to place orders through our site / application, opening a customer account is mandatory for the execution of the contract.

In addition to the data required for an order, you must provide your own password when creating a customer account. This, along with your email address, is used to access your client account. Please treat your personal access data confidentially and, in particular, do not provide it to unauthorized third parties. Remember that even after you leave our site, you will be automatically logged in, unless you are actively logged out.

You can delete your customer account at any time. Please note, however, that this does not mean that the customer account data can be deleted after you have ordered from us. The deletion of your data takes place automatically after the expiry of our storage, commercial and tax obligations. The legal basis for this additional data processing is Art. 6 paragraph 1 letter c) RGPD as well as Art. 6 par. 1 letter f) RGPD.

3.7. Contact

You can contact us in several ways. By email, phone or mail. When you contact us, we will use the personal information you provide to us voluntarily, exclusively for the purpose of contacting you and processing your request. The legal basis for this data processing is Article 6 (1) (a), Article 6 (1) (b), Article 6 (1) (c) RGPD and Article 6 (1) (f) RGPD.

3.8. Social Media Plugins

On our website we use social plugins from different social networks, based on article 6, par. 1), lit. f) RGPD to make our company more popular. The main business objective must be regarded as a legitimate interest within the meaning of the RGPD. Responsibility for use in accordance with data protection regulations must be guaranteed by each provider.

For details on the purpose and extent of the data collection, as well as the further processing and use of the data by that provider, as well as the related rights and privacy protection options, please refer to the provider's privacy policy, to which we refer in the following.

By first logging out of social media sites and deleting cookies, you can prevent social networks from associating the information collected with your social network user account during your visit to knock-out.com. If you do not want social networks to direct the data collected through our site directly to your profile, you must log out of the relevant social networks before visiting our site.

3.8.1. Facebook Connect / Login

Knockout Fightgear offers users the opportunity to register on the website with your Facebook account (the so-called Facebook-Connect function). Facebook-Connect is a service of the social network Facebook, which is operated by Facebook Ireland Ltd. 4 GRAND CANAL SQUARE, GRAND CANAL HARBOR, D2 Dublin ("Facebook"). Additional registration at the Knockout Fightgear is no longer required. To register, the user will be redirected to the Facebook site, where he/she can connect with his/her access data. Through this, the Facebook profile and the Knockout Store service are interconnected. By logging in, Knockout Store automatically receives information from Facebook for which the user has given their consent (e.g. first name, last name, email address, profile picture, gender, friends list). We use this information to identify you when using the Knockout Store.

The legal basis for the processing of these data is Art. 6 paragraph 1 letter a) RGPD.

More information about Facebook-Connect and private settings can be found in the data protection guidelines: www.facebook.com/about/privacy.

3.8.2. Facebook

Other social plugins from Facebook are also used on this site. These are offers from the Facebook company.

When you visit a page that contains such a plugin, your browser connects to Facebook and the content is uploaded from those pages. Your visit to this site can be tracked by Facebook, even if you are not actively using the social plugin feature. If you have a Facebook account, you can use such a social plugin and share information with friends. Knockout Store has no influence on the content of the plugin and the transfer of information.

Facebook provides detailed information about the scope, nature, purpose and further processing of your data on its Internet pages. Here you will also find additional information about your rights and settings to protect your privacy. Facebook data protection guidelines: www.facebook.com/about/privacy.

3.9. Payment

We use and we collect your payment information for the purpose of processing payments, e.g. when you purchase a product and / or service from www.knock-out.com. Depending on your payment method, we will pass on your payment information to third parties (eg when you pay by credit card to your credit card provider). as well as possibly intermediary payment providers such as TwisPay. Further information on data protection at TwisPay can be found here: https://www.twispay.com/ro/termeni-si-conditii.

The legal basis for this data processing is Article 6 (1) (a), Article 6 (1) (b), RGPD, and Article 6 (1) (f) RGPD.

Surname

If you pay in cash on delivery, your delivery and payment dates will be passed on to our delivery partner for submission and acceptance of payment.

4. Recipients outside the EU

Except for the processing described above, we do not transmit your data to recipients located outside the European Union or the European Economic Area. Such processing includes a data transfer to the servers of the tracking technology providers we employ. These servers are located in the USA. The transmission of data is based on the so-called standard contractual clause of the EU Commission, as well as on the principles of the so-called Privacy Shield.

5. Your rights

5.1. Presentation

In addition to the right to revoke the consent given, you also have the following additional rights, if the respective legal conditions apply:

• the right to be informed  about your personal data stored by us (Art. 15 RGPD), in particular, you can request information about the purpose of processing, the category of personal data, the categories of recipients to whom the information was disclosed, the period planned storage, data source, to the extent that they were not collected directly from you;
• the right to rectify incorrect information or to complete correct data (Art. 16 RGPD),
• the right to delete your data stored with us (Art. 17 RGPD), insofar as legal or contractual storage deadlines or other legal obligations for continued storage must not be observed

• the right to restrict the processing of your data (Art. 18 RGPD),  as long as the accuracy of the data is contested by you, if the processing is illegal ,but you refuse to delete them and we no longer need this data, but you have refused the processing of data in order to exercise or defend your legal claims in accordance with Art. 21 RGPD,
• the right for data portability according to Art. 20 RGPD, i.e the right to request the transfer of selected data stored about us in a common, electronic format or to request the transmission to another person in charge
• the right to lodge complaints with the competent data protection supervisory authority. You can usually contact the supervisory authority in your area of ​​residence or place of work / company headquarters.

You can claim your rights by writing us at office@knockout-fightgear.com

5.2. The right to appeal

Under the conditions of art. 21 paragraph 1 of the RGPD, data processing may be challenged for reasons arising from the particular situation of the data subject.

The above general right of opposition applies to all processing purposes described in this data protection declaration, which are processed under Article 6 (1) (f) of the RGPD. Unlike the special right to object to the processing of data for advertising purposes, according to the RGPD we are obliged to implement such a general objection if you give us reasons of major importance (for example, a possible danger to life or health).

5.3. The right to revoke

Under the conditions of art. 21 paragraph 1 of the RGPD, data processing may be challenged for reasons arising from the particular situation of the data subject.

To the extent that we process the data based on your consent, you have the right to revoke your consent at any time. Revocation of consent does not mean that the processing of data carried out on the basis of consent until the time of revocation becomes ineffective.