Privacy Policy

  1. 📌 Data Protection and Privacy Policy

    1. Controller Details

    Company: KNOCKOUT STORE S.R.L.
    Address: Calea Sagului,155,Timisoara, Timiș, Romania
    Phone: +40 722 408 286
    Email: asistenta@knock-out.ro
    Website: www.knockout-fightgear.com

    2. Data Protection Officer

    You can contact our data protection officer at:
    Knockout Store S.R.L.
    Phone: +40 722 408 286
    Email: asistenta@knock-out.ro

    3. Purpose and Legal Basis of Data Processing

    3.1. Website Access and Log Files

    When accessing our website, your browser automatically sends data to our server (e.g., date, time, IP address, requested URL, browser version, ISP).
    Legal basis: Article 6(1)(f) GDPR – legitimate interest in system security and performance.

    3.1.2. Cookies, Tracking, Plugins

    We use cookies, analytics tools (e.g., Google Analytics), social media plugins (e.g., Facebook Pixel) and retargeting methods to improve user experience.
    Legal basis: Article 6(1)(f) GDPR.

    3.2. Contract Fulfillment

    When creating an account or placing an order, we collect and process data (e.g., name, address, contact, billing/shipping details).
    Legal basis: Article 6(1)(a) and (b) GDPR.
    Your payment data is securely shared with payment processors (e.g., Stripe, PayPal, TwisPay) and delivery info with courier services.

    3.2.2. Fraud Prevention

    We may evaluate order behavior for fraud prevention.
    Legal basis: Article 6(1)(f) GDPR.

    3.3. Marketing Activities

    3.3.1. Direct Mail

    We may use your data for marketing our own or third-party offers in a pseudonymized form.
    Legal basis: Article 6(1)(f) GDPR. You can object at any time.

    3.3.2. Newsletter Subscription

    Double Opt-In is used. You may unsubscribe anytime.
    Legal basis: Article 6(1)(a) GDPR.

    3.3.3. Product Recommendations

    We may email suggestions based on your previous purchases.
    Legal basis: Article 6(1)(f) GDPR.

    3.3.4. Contests

    Personal data collected through contest entries will be used solely for prize communication and optional marketing.
    Legal basis: Article 6(1)(a), (b), (f) GDPR.

    3.4. Cookies & Website Optimization

    Cookies help enhance your experience, e.g., storing cart content, tracking performance. You may disable them via browser settings.
    Legal basis: Article 6(1)(f) GDPR.

    3.4.2. Google Analytics

    Used for site performance monitoring. IP anonymization is enabled.
    Opt-out plugin: Google Opt-Out Tool

    3.5. Advertising Technologies

    3.5.1. Facebook Pixel / Retargeting

    Cookies may collect browsing data to display relevant ads across partner sites.
    Legal basis: Article 6(1)(f) GDPR.
    You may opt-out via browser or Facebook settings.

    3.5.2. Google Ads / Remarketing

    Google cookies are used to show ads based on site activity.
    Disable: Google Ads Settings Plugin

    3.6. Customer Accounts

    Account creation is optional. Data is used to simplify ordering and personalize services.
    Legal basis: Article 6(1)(b), (c), (f) GDPR.

    3.7. Contact

    We use your contact data solely to respond to inquiries.
    Legal basis: Article 6(1)(a), (b), (c), (f) GDPR.

    3.8. Social Plugins

    We use Facebook Connect and other social features.
    They may collect and process usage data. You must log out before visiting our site if you want to prevent this.
    See: Facebook Privacy Policy

    3.9. Payment Processing

    We share your payment data securely with payment processors (e.g. TwisPay, Stripe, PayPal).
    Legal basis: Article 6(1)(a), (b), (f) GDPR.

    4. Data Transfers Outside the EU

    Some services (e.g., Google, Facebook) may store data on servers in the U.S.
    We ensure compliance via EU Standard Contractual Clauses and Privacy Shield frameworks where applicable.

    5. Your Rights Under GDPR

    You have the right to:

    • Access your stored data (Art. 15)

    • Correct inaccurate data (Art. 16)

    • Delete your data (Art. 17)

    • Restrict processing (Art. 18)

    • Data portability (Art. 20)

    • Withdraw consent at any time (Art. 7(3))

    • Object to processing (Art. 21)

    • File a complaint with the supervisory authority

    To exercise your rights, email: office@knockout-fightgear.com