The ordered products can be returned or exchanged, no matter the reason, within 30 days after arrival at your location. For hygiene reasons, we cannot offer returns for Mouthguards, Groinguards or Masks. The easiest way to ask for a return is by filling the return form in your account, but you can also give us a call at +40735652639 or write an email to After the product gets back to us, you will get a full product price refund via your payment options within 10 business days.For exchanges, you will have to cover the delivery tax.