FAQ
WHAT ARE SHIPPING TIMES AND COSTS?
Your order is shipped with a fee of 15€ or 19€ for Express Shipping
If your order contains a punching bag, shipping cost will be 50€
WHAT PAYMENT METHODS CAN I USE?
During the checkout process you may choose any of our current payment options:
- Credit/Debit Card via secured Visa/MasterCard servers
- PayPal
- Apple Pay
- Google Pay
- American Express
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
The ordered products can be returned, no matter the reason, within 30 days after arrival at your location. For hygiene reasons, we cannot offer returns for Mouthguards, Groinguards or Masks. The easiest way to ask for a return is by filling the return form in your account, but you can also give us a call at +40735652639 or write an email to office@knockout-fightgear.com. After the product gets back to us, you will get a full product price refund via your payment options within 10 business days.
HOW CAN I ORDER FROM KNOCKOUT STORE?
You can order:
- Directly through our website
- Through phone call at +40735652639
- Through email at office@knockout-fightgear.com
HOW DO I CHOOSE MY PRODUCT SIZE?
You can check the size guide available in every product page or you can give us a phone call at +40735652639 for professional assistance.
HOW DO I EXCHANGE A PRODUCT?
The easiest way to ask for an exchange is to fill in the form in your account, but you can also give us a call at 40735652639 or write us an email at office@knockout-fightgear.com. Don't forget to mention what type of exchange you want, whether it is a different size, color or even a completely different product. For hygiene reasons, we cannot offer exchanges for Mouthguards, Groinguards or Masks.
IS IT SAFE TO PAY WITH MY CREDIT/DEBIT CARD?
Yes, all of our payments are secured on special servers hosted by their respective providers.
ARE THERE ANY EXTRA COSTS THAT ARE NOT DISPLAYED?
No, all of the prices shown on our website are final.
DO I GET WARRANTY CERTIFICATES?
Yes, all of our products have compliance/warranty certificates, offered by the producer. Our gloves, head guards and shin guards are approved by the European Commission of Protection. Knockout Store is awarded with ISO 9001 protection certificate.
